20:30-22:00 IT
10 meetings
This course is held 3 times throughout 2024 and consists of two parts: the fundamentals part on effective communication strategies and an advanced part on specific techniques for managing difficult conversations and conflicts.
There are a total of 10 weekly sessions that you can attend either consecutively or with a break in between. You can choose to complete the foundational part first, take a break to integrate the content, perhaps participate in the monthly practice sessions, and then proceed to the second part.
For example, you can attend Part 1 in February and Part 2 in May or October, or you can start in April and finish in October. The important thing is to complete the course within a 12-month period.
In school, we are not taught how to be clear and concise, how to say no, provide feedback, or handle conflicts. At times, we find ourselves struggling to manage emotions and effectively communicate, jeopardizing relationships or missing out on crucial opportunities. Has this ever happened to you?
Not to mention dynamics like denial, accusation, blackmail, conflict... which we encounter daily in our personal and professional communications. Sometimes, we lack the appropriate tools to alleviate the stress of these situations. How can we learn to anticipate, reduce, and manage such situations in the most positive way possible?
This is an exceptionally practical course that equips you with immediately applicable tools for your daily life. You will have access to techniques, targeted feedback, and opportunities to practice and simulate what you need the most. The results from those who have worked with me are remarkable, and you will be amazed at how stimulating and interactive an online course can be!
10 weekly sessions of 90 minutes each, of which two entirely practical.
During part 1 you will learn how to:
During part 2 you will learn how to:
After attending several of Lucia’s group courses, I started to work on a one-to-one basis with her, as I felt she could really help me grow my confidence and assertiveness skills at work. The program helped me recognise where I could take more risks, and having Lucia support me along the way helped me actually taking those risks. I really appreciate her passion and energy along with her wide-ranging experience and skills. I’d definitely recommend Lucia and her FAB program for your development, progression and transformation journey!
Lucia is a very talented, natural coach. Her highly pragmatic and straightforward approach helped me to challenge my underlying beliefs and reconsider some deeply assumptions which were holding me back. I came to Lucia believing that I was a poor communicator and was often left frustrated by less-than-ideal outcomes after having
difficult conversations in personal and professional situations. Through her unique method, she helped me to structure my thinking in a way which better prepared me express myself in a more empathetic and productive way. I am about to launch a new business and now am much better prepared and have every confidence of success. I wouldn’t hesitate to recommend her.
Lucia has a great capacity to understand me and tailor the journey following my needs. It felt like a proper personal development plan where she supported me and challenged me every step of the way with true empathy. Working with her helped me handle stress and frustration to better motivate my team and make it more productive. I learned to overcome challenges, improve my decision making and communicate with more influence. I would choose her again and again!
Lucia is a very personable and outgoing coach, and her workshops are a mixture of insightful lecturer and fun group activities. I have learned about personality types and different styles of communication, how to properly express yourself both verbally and non-verbally. Thanks to Lucia I am now better at making myself heard within my workplace and respond to a challenge in an assertive manner, less worried about what others will think of me. I find myself looking forward to dealing with challenges using the skills that I have learned.
I found Lucia's energy and enthusiasm really fantastic and her experience in many different areas is clear from her wide knowledge in diverse areas. She somehow found each individual person’ needs and managed to bring out the solutions on the day. Quite remarkable! Make sure you get yourself on Lucia's courses and you will learn many new things about yourself and have a very different outlook on your world and surroundings.
I attended Lucia’s workshops to potentiate and further develop my leadership skills. I improved my communication skills and how to channel my emotions to remain professional in a working environment. Lucia has a unique style and method that helps you bridge the gap between where you are now and where you want to be. Her acting background is a huge asset that brings a completely different perspective on the leadership skills, not to mention a lot of fun! I would recommend Lucia’s programs to anybody who wants to bring the principles of communication, and assertiveness for leadership to a new level.
Lucia is a very confident and inspiring leadership coach and I decided to join her two-days course to learn how to be a strong leader whilst still leaving space for input and influence from whatever group I am leading. I learned how to boost self-esteem as a crucial part of leadership. I enjoyed the role-plays the most, as I learn better from active experience. I would certainly recommend her learning solutions.
Lucia’s programs are a great mix of physical and mental exercises. On the mental side, it helped me understand the reasons of my lack of confidence in certain areas. On the physical side, her workshops helped me become more aware of my communication styles and improve my presentations skills. Lucia breaks down concepts and exercises very clearly - the day flew by!
Lucia is a great teacher. She brings important concepts to life through examples and engaging exercises which makes things easier to understand and assimilate. In one only workshop I learned more than I expected, particularly about self-awareness, body language and presentation skills. She pushes you to go outside your comfort zone in a safe, non-judgmental way.
